Privacy policy

1. Introduction

Incentv ("we", "us", or "our") operates the incentv.ai website and platform. This policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information we collect

We collect information you provide directly, including:

• Account information (name, email address, organization name)
• Authentication data provided through third-party sign-in services (e.g. Google, Microsoft)
• Commission and sales data you upload to the platform
• Communications you send to us (support requests, feedback)

We also automatically collect:

• Usage data (pages visited, features used, timestamps)
• Device and browser information
• IP address and approximate location

3. How we use your information

• To provide, operate, and maintain the Incentv platform
• To process commission calculations and generate reports
• To authenticate your identity and manage your account
• To communicate with you about your account, updates, and support
• To improve our services and develop new features
• To comply with legal obligations

4. Data sharing and disclosure

We do not sell your personal information. We may share data with:

• Service providers who help us operate the platform (hosting, authentication, analytics)
• Other members of your organization, as configured by your organization's administrator
• Law enforcement or regulators when required by law

5. Data security

We use industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Access to customer data is restricted to authorized personnel only.

6. Data retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at the email below.

8. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how the platform is used. You can control cookie settings in your browser.

9. Changes to this policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact us

If you have questions about this privacy policy, please contact us at support@incentv.ai.